How can robot waiters help the hospitality industry in 2022?

Robot waiters are already a reality in 2022. The hospitality industry is turning to technology to solve basic issues such as bringing an order to a customer’s table.

If a robot can do that well, more qualified staff can spend their time on other, more important tasks. Optimising resources is the main goal of this philosophy.

It so happens that, during the pandemic, many bars and restaurants were forced to reduce staff. Now that the pandemic is behind us and people want to go out again, creativity is needed.

It is absolutely necessary to respond to the new demand. These robots are emerging as an alternative that can help the hospitality industry in a variety of ways. Some of their tasks can be:

• Take an order to a table.
• Remove what has been consumed by customers.
• Relieving employees of tasks such as carrying many dishes and transferring them to the on-site kitchen.

This is just the beginning. Robot waiters have much more to offer the hospitality industry.

Advantages of having robot waiters in 2022

When it comes to robot waiters, there is a tendency to believe that they will replace the work of human staff. This is far from being the case. They have arrived to cover certain tasks and in this way lighten the duties of the rest of the staff.

Their involvement in the hospitality business aims to optimise resources and time. What does a robot waiter do, and what benefits does it bring to the business? Here is a list of what it can help your business:

• It can move heavy loads of plates at the same time, saving time.
• It can travel long distances, there and back, without wear and tear throughout the working day.
• Can bring orders from the kitchen to the customer’s table.
• Can interact with customers if prepared to do so.
• Can perform all kinds of mechanical and repetitive tasks, allowing human staff to focus on more important functions.
• It can reduce the exposure of human employees and thus prevent the spread of diseases of any kind.

All these advantages make it easier for the bar or restaurant owner to better manage resources. The most valuable employees will be able to perform the complex tasks, leaving all automatic work to the robot.

Time is also optimised. They allow the rest of the staff to continue with their duties without having to interrupt them, for example, to take plates from a table.

A business attraction

Robot waiters are an attraction in 2022. If they are trained to interact with customers, they can even tell jokes – they are a real customer attraction!

The more customers you have in your bar, the more work there is for everyone. The advantages of adopting a bartender of this kind are many and affect the various areas of your hospitality business.

A facet of technology with multiple benefits. If you are looking to grow your bar, consider these robots and artificial intelligence. Together they are a valuable tool for the hospitality industry.